1. Introduction

Welcome to J.B.S Wedding Decor. This Privacy Policy explains how we collect, use, store, and protect personal information when you visit our website, contact us, request information, or use our services.

We are committed to handling personal information responsibly and transparently and to respecting applicable privacy and data protection laws.

2. Who We Are

The organisation responsible for the processing of personal information described in this Privacy Policy is:

3. Information We Collect

Depending on how you interact with our website, we may collect information such as:

• Your name
• Email address
• Phone or WhatsApp number
• Wedding or event date
• Type of event
• Approximate number of guests
• Venue or event information
• Information included in your message
• Technical information such as browser type, device information, and IP address

4. How We Collect Information

We may collect personal information when you:

• Submit a contact form
• Request a quotation
• Contact us by email
• Contact us through WhatsApp
• Communicate with us about our services
• Visit or interact with our website

5. How We Use Your Information

We may use the information we collect to:

• Respond to your questions and inquiries
• Provide information about our services
• Prepare quotations and proposals
• Discuss your wedding requirements
• Manage customer communications
• Improve our website and services
• Maintain website security
• Comply with applicable legal requirements

6. Legal Basis for Processing

Where applicable, we process personal information only when we have a valid legal basis for doing so.

Depending on the circumstances, this may include responding to your request, taking steps before entering into a contract, complying with legal obligations, pursuing legitimate interests, or obtaining your consent where required.

7. Contact Forms

When you submit information through our contact form, we use the information you provide to respond to your inquiry and discuss your wedding or event requirements.

Please do not submit sensitive personal information through our general contact form unless it is necessary.

8. WhatsApp and Third-Party Communication

If you choose to contact J.B.S Wedding Decor through WhatsApp or another third-party communication service, your communication may also be subject to that provider’s own privacy policy and terms.

We recommend reviewing the privacy practices of any third-party service that you choose to use.

9. Cookies

Our website may use cookies and similar technologies to help the website function properly, remember preferences, understand website usage, and improve the user experience.

Essential Cookies

Some cookies may be necessary for the basic operation, security, and functionality of our website.

Analytics Cookies

If analytics services are used on our website, they may collect information about how visitors use the website. Where required, appropriate consent will be requested before using non-essential cookies.

10. Third-Party Services

Our website may use third-party services for website hosting, security, analytics, forms, maps, communication, or other website functions.

These providers may process certain information according to their own terms and privacy policies.

11. Sharing Personal Information

We do not sell your personal information.

We may share information with trusted service providers when necessary to operate our website, communicate with customers, provide requested services, maintain security, or comply with legal obligations.

12. International Data Transfers

Some third-party service providers may process information outside the European Economic Area. Where applicable, we will take appropriate steps required by applicable data protection laws for such transfers.

13. Data Retention

We keep personal information only for as long as reasonably necessary for the purpose for which it was collected, including responding to inquiries, providing services, maintaining business records, resolving disputes, and meeting legal obligations.

14. Data Security

We take reasonable technical and organisational measures to protect personal information against unauthorised access, alteration, disclosure, loss, or misuse.

However, no method of transmission or electronic storage can be guaranteed to be completely secure.

15. Your Privacy Rights

Depending on applicable law, you may have rights regarding your personal information, including:

• The right to access your personal information
• The right to correct inaccurate information
• The right to request deletion of your information
• The right to request restriction of processing
• The right to object to certain processing
• The right to data portability where applicable
• The right to withdraw consent where processing is based on consent

To exercise an applicable privacy right, please contact us using the contact details provided below.

16. Right to Lodge a Complaint

If you believe your personal information has been processed in a way that violates applicable data protection law, you may have the right to lodge a complaint with the relevant data protection authority.

For Italy, the relevant supervisory authority is the Garante per la protezione dei dati personali.

17. Children’s Privacy

Our website and services are not specifically directed toward children. We do not knowingly request personal information from children for purposes that are not permitted by applicable law.

18. Links to Other Websites

Our website may contain links to third-party websites or services. We are not responsible for the privacy practices, content, or security of websites that we do not operate.

We encourage visitors to review the privacy policy of any third-party website they visit.

19. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes to our services, website, technology, or applicable legal requirements.

When changes are made, the updated version will be published on this page.